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Being آ‘customer friendlyآ’ means visiting customers

Vol 8, PW 8 (14 Jul 04) People & Policy
 

Several companies were highly critical of GAILآ’s new آ‘customer friendlyآ’ initiative. آ“GAIL needs to be courteous to its customers,آ” a participant who was the most vociferous at the 29th June meeting tells PETROWATCH. ...

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