When customers tell GAIL what it needs to hear Vol 8, PW 8 (14 Jul 04) People & Policy GAIL is still recovering from the verbal assault it suffered during a customer meeting held in Mumbai on 29th June.... Buy this article forRs490 $9 For a 30-article or annual subscription rates click here Next Being customer friendly means visiting customers Back BG invoices GAIL $4.69 per mmbtu for Tapti gas Data not available in ...